Health insurance Reviews

Manulife Health Insurance Reviews

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(150 reviews)
Manulife
1.2 out of 5 stars:
Customer service:
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Brutal coverage and expensive Rates

by Rob Gibbons on Jan 5, 2024
1 out of 5 stars

After having Manulife Group insurance with my employer prior to retirement, I purchased Manulife Follow me at the top coverage plan. Since then, coverage has been reduced every year and rates have gone up every year. My prescriptions that were covered are no longer covered. I advise anyone to look at another company and stay away from Manulife…..they are absolutely brutal in all areas!

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Terrible Customer service

by HPC on Mar 5, 2021
1 out of 5 stars

They have too many untrained new employees that do not know what they are doing yet. Several agents promised to call back within 3 days. NONE did and some did not even make notes that they had talked to me. 8 calls and 4 emails, escalated to get issues answered. In August they increased their rates than in January they reduced the benefits allowed... Not cool.

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