Credit Card Reviews

RBC WestJet World Elite MASTERCARD Consumer Reviews

This page has been viewed by: Please wait... consumers
(35 reviews)
RBC WestJet World Elite MASTERCARD
2 out of 5 stars:
Customer service:
Value for Money:
Product Features experience:
Share your own experience
Write a review

DO NOT BUY ANYTHING FROM RBC

by Greg on Jan 10, 2024
1 out of 5 stars

STAY AWAY FROM THIS COMPANY!!!!!! My dad and I are from Canada and came to the USA for golf. We have a RCB travel credit card that does not work when we travel! This is a traveling credit card and they cancelled it when we travel and send us on loops for 5 hours trying to get a hold of someone to fix it. We have been in the USA for 3 days now and can't buy anything because of this card. If we didn't have another credit card from (NOT RBC!!!!) We would be stuck here with no money. We have been calling for 3 days a total of 15 hours on hold for absolutely no change. I would suggest NEVER IN 100 LIVES go with RBC, their customer service would be better if I was talking to a wall. Do not in any case go with RBC!!!!!

0 of 0 people found this review helpful. Did you?

YesNo

Don't get one

by Groundhog Day on Dec 5, 2023
1 out of 5 stars

I had basic questions and was transferred 6 times. Took hours to get 0 answers, then was told to call back later in the week. I called back later in the week and was transferred 5 times, got 0 answers, then was told to call back later in the week. Im stuck in and endless loophole. Send help.

0 of 0 people found this review helpful. Did you?

YesNo

Wait times for fraud

by Allie on Sep 9, 2022
2 out of 5 stars

I have been waiting for 6 hours and 01 minute and I am still on hold. I called the fraud department for three amazon prime charges that aren't mine as I don't have amazon prime. However, they have to do an investigation as I, like most people, have an amazon account. My Amazon account isn't prime and not even linked with this credit card, but I was initially told to talk to Amazon... How can I talk to Amazon about an account I don't have any information about except that it is being charged to me? I've already spoken to two different departments and now am waiting to speak with a third department (security) to find out if they can reimburse the fraudulent activity and send me a new credit card before I live in Europe in two weeks.
Between my husband and I, this credit card costs $180 a year. We got it for the nice WestJet benefits like the companion voucher but they've basically made the voucher obsolete with it only being counted on the base fare. Half the flight cost taxes, which can't be paid for with the voucher or WestJet dollars. I'll be canceling this card when I get back from Europe!

0 of 0 people found this review helpful. Did you?

YesNo

Scotiabank® Gold American Express® Card

Scotiabank® Gold American Express® Card

Earn up to 40,000 bonus Scotia Rewards points in your first year (that's up to $400 towards travel). What else will you get:

 

  • Earn 5 Scotia Rewards points for every $1 you spend at eligible grocery stores, dining and entertainment
  • Earn 3 Scotia Rewards points for every $1 you spend at eligible gas stations, daily transit, and select streaming services
  • Earn 1 point for every $1 you spend on all other eligible everyday purchases
  • Complimentary Concierge Services 24/7
  • Comprehensive Travel Insurance coverage with 25 days of travel medical insurance for eligible persons under age 65

Get this card / Apply online

Totally disgusted in my WestJet customer service

by Jaime on Aug 31, 2022
1 out of 5 stars

I#1 have spent 2 full days trying to contact the fraud department because they thought my spending was unusual so instead of contacting me about it they froze my card!! What's the point of having an app where I can watch my spending and freeze my card myself if they just willy-dilly do it on their own? If I ever thought about banking with RBC I have totally changed my mind!!! As far as the WestJet credit card goes I'll be canceling it asap as they clearly don't need my business.

0 of 0 people found this review helpful. Did you?

YesNo

On HOLD FOREVER!!!

by Customer on Jul 13, 2022
1 out of 5 stars

I had a fraudulent charge on July 4 for $2699 made on my card. I have tried three different days and times to speak with someone about this fraudulent charge. I just hung up after waiting two hours and 34 minutes today, one hour and 35 minutes yesterday, and the one time I did talk to somebody, by the time I got to the third person in the fraud department I was put on hold again and had to hang up as I had to be somewhere. What is going on with customer service?? I need to have this resolved ASAP! I had to call my American Express card customer service, and they answered and my problem was solved within five minutes! Why can’t West Jet Mastercard be as efficient? It’s very upsetting to sit on the phone for a total of four hours and still have not resolved my problem!

0 of 0 people found this review helpful. Did you?

YesNo

Not worth it

by Hemant M on Nov 28, 2021
1.5 out of 5 stars

WestJet is always expensive compared to other airlines. Their customer service is beyond pathetic, no one will ever answer their call. After paying the annual fee the wsd makes no sense as the ticket prices are so high and wsd cannot be used for the tax component.

0 of 0 people found this review helpful. Did you?

YesNo