Walmart MASTERCARD Consumer Reviews

I was away in a different country, the borders were closed due to Covid-19 when I returned 9 months later. They cancelled my Walmart Mastercard. I had close to $600 in reward dollars. They took that, customer service was a nightmare. Never again, read reviews before trusting these scam credit card companies. Walmart rewards belong to Capital One. What's in your wallet. Certainly isn't Walmart rewards or Capital One. And for the record was is Walmart supporting these thieves.

I was approached in store regarding a Walmart Mastercard and was pressured, finally agreeing to apply. When confirming the card, the customer service rep pressured me to take the insurance plans, which I did not want but seem to have gotten anyway. Customer Service reps must be on commission. I have called on two occasions to cancel my card due to being misled on insurance coverage I did not want. March 27th I called Customer Service to cancel my account and was not satisfied with the rep's response so I spoke with a supervisor and was told to cut up my card as the account was now closed. I received notification that a new statement was ready, so my account was not closed. I called Customer service again on May 20th and explained the situation. I was told to transfer the issue to a supervisor and I would receive a call within two days. Another lie. I have not received a call. Terrible Customer Service.

Due to untrackable credit loss on my card, I called them for the information, but they were just beating around the bush. So I requested them to cancel the card. I paid all the balance right away I did not use it anymore. They updated another balance, I paid for it again. I did not use it anymore. After two months, when I log into an online account to check it because I do not trust them, and there: another balance again. I couldn't believe it! (My total loss: $1247.25, if they steal $1247.25 from each customer and if their consumer population is 10 million (10,000,000) in North America (Canada, USA, Mexico), Guess how much they have stolen every year.