raudulent Credit card
by svpm on Jun 30, 2020
1 out of 5 stars
Credit Card Reviews
Walmart MASTERCARD Consumer Reviews
This page has been viewed by: Please wait... consumers
(253 reviews)
Looking for the best Credit Card?
Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350.
Filter
Most recent reviewsTags
Account Changes (1)
Agent/rep attitude (24)
Agent/rep availability (20)
Agent/rep callbacks (13)
Agent/rep knowledge (32)
Agent/rep language skills (11)
Application (22)
Billing/payments (41)
Blocked Account (29)
Cancellation experience (15)
Cancellation fee (1)
Card fee (4)
Cash back (5)
Claim - adjuster (1)
Claim processing time (8)
Complaints/ombudsman (3)
COVID Handling (1)
Credit Limit (10)
Fax experience (2)
Interest rate (9)
Late payment fee / NSF (1)
Mobile app experience (1)
No-fee (2)
On-hold times/transfers (27)
Online chat (3)
Paper mail experience (1)
Phone wait times (22)
Refund (10)
Renewal experience (1)
Rewards (14)
Rewards and Redemption (10)
Security & Fraud Detection (68)
Trip Booking / Changes (2)
Trip Cancellation (1)
Website experience (16)
Review author
Are you interested in?
I call their customer service to discuss one charge on my credit card and they couldn't give me any information about it. I tried asking them to transfer me to their supervisor and he put me on hold for 20 minutes and came back and said the supervisor is busy and cannot take my call right now. I mean why make me wait if that's what you are going to say!!! They couldn't tell me what the charge was for which is ridiculous. I DO NOT recommend this credit card to anyone. Please do not apply Walmart Mastercard, the customer service awful!!!
First, they added balance protection insurance without my knowledge and were charging me. When inquired they said if you do not want it we will return the money. However, they refused to make an investigation. They did refund all the amount they charged. Next, if you have a credit balance it is extremely difficult to get a refund. They tell you it will take 30 business days, which is nowhere written in the terms and conditions. Every time you call to inquire you get different versions and different explanations. I have lodged a complaint and would advise you not to even consider this credit card. There are hundreds of good credit cards available out there.