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Walmart MASTERCARD Consumer Reviews

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(253 reviews)
Walmart MASTERCARD
1.3 out of 5 stars:
Customer service:
Value for Money:
Product Features experience:

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Agent/rep availability
66.7%
Agent/rep knowledge
66.7%
Agent/rep attitude
55.6%
Billing/payments
33.3%
Cancellation experience
33.3%
Security & Fraud Detection
33.3%
Agent/rep callbacks
22.2%
Cancellation fee
11.1%
Claim processing time
11.1%
On-hold times/transfers
11.1%
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Terrible service

by Dugay on Apr 6, 2022
1 out of 5 stars

Worst experience with a credit card company. On hold for over 3 hours and hung up on 7 times. That was just today's battle. I've been trying to resolve an issue for 2 1/2 weeks now and still no luck. I can honestly say once I get through I will NOT be keeping this account anymore... do NOT recommend it as the customer service is terrible and they don't acknowledge when they make a mistake... Do your homework beforehand

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Phone wait times