Walmart MASTERCARD Consumer Reviews

I went for the scam to save $25 on my purchase worst mistake in a long long time. I had no intention of activating this card thought not a bad idea to have it in case I ever need it. I have over an 800 credit rating and currently have a Visa and Mastercard from other banks. I bought a bbq at Walmart and scammed into the $25 off on the purchase. As soon as I got the statement I mailed a cheque for the full amount. My phone started ringing 1888 numbers 4-5 times every day the people phoning me were from somewhere in the world but could not be understood so I started ignoring these calls thinking they just wanted me to activate the card. 2 days ago I received another statement saying I was in arrears and they started adding interest. I phoned their customer service line about taking 1 hour and explained all and they said they never received the cheque and they would be sending it to collections soon then he told me that they don't accept cheques on the invoice it says make your cheque payable to... I told him this and he said he had to transfer me to a higher level of customer service back on hold for 45 minutes the next person I could only describe as possibly a french east Indian who was impossible to understand. I gave up all together about 2.5 hours later. I phoned the Walmart store and talked to the manager she said this is all a common story I cancelled my cheque costing me $13 and with another $6 interest charge I have no choice but to go to the store and pay it to save my plus 800 credit rating. The cheque has not been cashed. For your own peace of mind STAY AWAY DO NOY BITE NOTHING BUT A HUGE SCAM shame on Walmart and shame on Mastercard I learned a valuable lesson STAY AWAY AS FAR AS YOU CAN! It would only let me give 1 star I would rate them at least a MINUS 10

The fraud was committed on my card for over 400.00$!!! Walmart Mastercard only deducted 120.00$, they still have 306.00$ of my money. I was told I waited too long to file the complaint and that I should have been keeping track of my statements. I agree I was not reading my statements, that's my bad. They still owe me my money.

This is the worst credit card company no should ever deal with. I have a credit limit of $6100, but they blocked me from buying an airline ticket for $4000 when I have a balance of 5000+ in my credit. Now, I missed several deals because they keep declining reservations. What's the point of having this ridiculous credit company. The point of having a credit card is for people to make purchases when they don't have money at hand and to make travel tickets purchases that can't be made through debits. I put my own money on this credit card and I still blocked.

I was away in a different country, the borders were closed due to Covid-19 when I returned 9 months later. They cancelled my Walmart Mastercard. I had close to $600 in reward dollars. They took that, customer service was a nightmare. Never again, read reviews before trusting these scam credit card companies. Walmart rewards belong to Capital One. What's in your wallet. Certainly isn't Walmart rewards or Capital One. And for the record was is Walmart supporting these thieves.

ZERO OUT OF 5!!! This is the most terrible experience I've ever had with credit cards. I called their customer service number to close my Walmart Mastercard but someone convinced me not to close it instead avail of balance transfer promo which I can pay it for 6 months (installment/divided equally). I said ok I will get it to make an easy equal monthly installment payment for 6 months. They said they will send me cheques which I can fill up for 4,400. I did fill the cheques, deposit to our account then after clearing I fully paid one of my visa cards. When I received the 1st statement which includes this balance transfer thing, it says my outstanding balance is my recent expenses + total balance transfer that I borrowed. What did I divide the B transfer promo to 6 months and added my recent purchases and paid that? When I received the next statement they charged me a huge amount for both purchase interest & cash interest. I called them why and they said I did not fully pay all the balance in my account. They said including the balance transfer. OMG! I was advised to pay it for 6 equal monthly payment & now they charged me with purchase & cash interests which not supposed to be. I paid huge interest for this non-sense, not helpful company I can say greedy. Will close this card soon after I fully paid this company full of lies!!!

Walmart Mastercard has been hands down the most infuriating service. On its own, the credit card is fine. Back when I used to shop at Walmart for most of my groceries, it worked well. But as soon as I had to initiate a chargeback, the cracks really began to show themselves. Long story short, WestJet broke Canadian Federal law by not providing a refund to a cancelled flight, and as such I pursued a chargeback with my Walmart Mastercard. They sent me the documents via mail and required that I either fax or mail them back. You heard that right: Fax. In 2020. The fact that Walmart doesn't have credit card tap is one thing, but they can't correspond with their customers via email/online? Ridiculous. From there, it was a waiting game. They give the merchant (in this case WestJet) 45 days to respond to the chargeback claim. Due to the fact that we had pages and pages of proof showing how WestJet broke the law, they never did. That alone would have been fine. The issue lies with how Walmart handled the situation. I called them four times to confirm the status of the Chargeback, and each time they provided different dates as to when it would be over. To be fair, the second time and the last time I called, they gave the same dates. So clearly they don't have the technology or information on hand to determine when exactly a dispute will end, otherwise each call would have had consistent information. In the end, their lack of consistency and the difficult nature of being able to get any concrete info out of the Walmart Mastercard led me to cancelling my account the minute I knew the Chargeback was over. To conclude, this card may have nice benefits if you use your card often, but if you ever want a credit card that will actually work for you and provide you the information you need as one of their clients, I would encourage you to look for a better card. You are just a number to these people, and they will jerk you around with unprofessional service all the live-long day.

Avoid Walmart MasterCard. We have had a merchant dispute with them since the beginning of August that is still not closed. We submitted phone recordings and 25 pages of evidence that the merchant did not provide the service we were charged for and broke federal law. Walmart MasterCard has given us 3 different dates that the dispute was supposed to be closed in our favour on. They have lied, changed their rules multiple times, and have not been forthcoming with info. They gave us just 15 days to send our evidence and have given the merchant 3 months to respond (which they still have not). Getting a hold of them has been a nightmare. We can't wait to cut up our cards and be done with them.

I have been put through hell and back with the security team over the last few months. It took everything out of me to deal with a fraud charge of $500 dollars. (Charge From the USA, and I live in Canada). Originally they removed the charge and said they will investigate it. 2 months later they called me back saying they regret to inform me that I am responsible for paying the charge. Anyone I tell this story to says how fishy it is and that it’s not right. I don’t appreciate how the security dealt with it. She was not helpful at all. I spoke with the supervisor who was actually really nice but I’m still upset about the whole situation. Their investigation sounds completely made up and I do not trust them at all. I paid the remaining balance on my credit card and cancelled my account with them. They didn’t fight for me to stay or anything. I’ve been with them for a few years and have an incredible credit score. It’s so sad how they treat their loyal customers. I have so much to say. But please do not go with this company. I was able to get a new credit card with a popular company and I feel safe about it. When I checked the reviews for Walmart MasterCard I noticed people have had a similar experience so I realize this is an ongoing issue. I wish I checked the reviews before I even applied for this card. Thanks for reading my review and I hope it can help someone.

DO NOT USE THIS CARD.

My 83 year old aunt used the card 2-3x per months for the last 10 years. Only 1 pre-auth. Someone called Mastercard and got a new card with her name and a different number and bought 12k in gift cards (and 1 gas and McD's) in just over 4 weeks.

Walmart sent it to collections and would not even listen to us when we called to deal with. They told us "not our problem" Their fraud systems should have picked up dozens of gift cards which was not her pattern.

Dealing with police now. Wasted hours...

Be aware they will give you the wrong information!
My credit was 2000.
I want to buy a voyage that cost 3000 and the agent tells me to make a payment of 1800 which will allow them to have the extra money and they will apply it to buy the ticket.
The money comes in and I have 3800.
The surprise is they will not use this 1800 they will keep it on the side and when you need to pay a payment on your credit card they apply it for payment so the money 1800 I paid I can’t use and will be only for payment so now I am financing Walmart also they will not pay back the money or return it.
Don’t use this credit card company or Walmart
I have filed a complaint with the Bureau de cunsomateur Quebec they say they can’t do that
So we are waiting...