Walmart MASTERCARD Consumer Reviews

I git the card. Did I installments for a Chrome book. Brought it back in January. They said they refunded me $225.00 Then they took to put the installment for $33.67 in February. Then March $188.37 That doesn't seem right? You can't refund for a returned product then add it to your balance. That's a scam

Do not get this Mastercard, if you are young and just starting out (college, university etc.) The minimum payments are way too much money per month. Every time a minimum payment is made it gets completely overridden by the interest.. the interest is 29.99%. They want you to pay the minimum payment for 9 months THEN the interest will go to 19.99%... WOW, what a difference... NOT. If you do not make a payment in time they will contact you every single day and call 6-8 times throughout the day. They called me at 8:30 pm and their customer service is AWFUL. They sound like they are telemarketing or spam... please do not get this card if you want to have a good credit score and want to save $80-$100 each month.

I recently (Oct 14) ordered something from the US and have yet to receive the product despite many emails telling me it has shipped. When I check the shipping status, it hasn't even been packaged yet, much less shipped. Despite several email exchanges with the vendor, and a supposedly new shipment being processed I still don't have anything after waiting the requested 2-7 business days (as of Nov 20). My call to Walmart was frustrating, to say the least. They will open a case, gee thanks, and someone will get back to me, but no timeline promised or offered. I knew I should have used another card for this - my experience with it is completely different and they don't hesitate to proactively deal with these types of vendors. I knew I shouldn't have used my Walmart card and now I know that the hard way. I will never use them again.

The service is terrible! Points are only credited if you swipe your card. Tapping your card does not
give you any points. The machines at the store do not work most of the time. Payments made at other stores are denied despite having a clean record. I will NEVER AGAIN use Walmart Mastercard!

My husband got this card and every time he makes payments it never reflects on the statements. The balance never goes does down, but up and it's not even being used! He's contacted customer service about it, but it is a waste of time. They said for payments to show, the full balance must be paid. There are charges on the card that he's never made and Walmart doesn't do anything about it. Terrible card, even worst customer service.

Walmart charged me twice for one transaction and it happened on Feb 26, 2021. But still didn't give back my money and on top of that, they are charging me interest on the amount which I didn't use. Which is totally unacceptable. I will never recommend anyone to take credit card service from Walmart. They give 0 customer service to their customers.

1 Added some spending on buying Walmart insurance without my permission
2 Delay statement then no statement
3 Turned to check online and noticed have been used in online shopping with Amazon several times
4 Walmart call center poor response

Every time when I use it for online shopping by choosing this card being asked way too many questions to verify and still got blocked or failed for the purchase. After called finally have it done purchased 2 smartphones with all my expenses in the bill around 4000+ THE NIGHTMARE! After the first month starts they send my balance to the report card center before the due day of my bill and caused my credit score dropped 14 points!!! I will never use this card again! I also STAY AWAY WALMART STORE due to the self-checkout doesn't support pay pass or google pay in the year of 2020! I mean come on, Walmart!!!

I went for the scam to save $25 on my purchase worst mistake in a long long time. I had no intention of activating this card thought not a bad idea to have it in case I ever need it. I have over an 800 credit rating and currently have a Visa and Mastercard from other banks. I bought a bbq at Walmart and scammed into the $25 off on the purchase. As soon as I got the statement I mailed a cheque for the full amount. My phone started ringing 1888 numbers 4-5 times every day the people phoning me were from somewhere in the world but could not be understood so I started ignoring these calls thinking they just wanted me to activate the card. 2 days ago I received another statement saying I was in arrears and they started adding interest. I phoned their customer service line about taking 1 hour and explained all and they said they never received the cheque and they would be sending it to collections soon then he told me that they don't accept cheques on the invoice it says make your cheque payable to... I told him this and he said he had to transfer me to a higher level of customer service back on hold for 45 minutes the next person I could only describe as possibly a french east Indian who was impossible to understand. I gave up all together about 2.5 hours later. I phoned the Walmart store and talked to the manager she said this is all a common story I cancelled my cheque costing me $13 and with another $6 interest charge I have no choice but to go to the store and pay it to save my plus 800 credit rating. The cheque has not been cashed. For your own peace of mind STAY AWAY DO NOY BITE NOTHING BUT A HUGE SCAM shame on Walmart and shame on Mastercard I learned a valuable lesson STAY AWAY AS FAR AS YOU CAN! It would only let me give 1 star I would rate them at least a MINUS 10

ZERO OUT OF 5!!! This is the most terrible experience I've ever had with credit cards. I called their customer service number to close my Walmart Mastercard but someone convinced me not to close it instead avail of balance transfer promo which I can pay it for 6 months (installment/divided equally). I said ok I will get it to make an easy equal monthly installment payment for 6 months. They said they will send me cheques which I can fill up for 4,400. I did fill the cheques, deposit to our account then after clearing I fully paid one of my visa cards. When I received the 1st statement which includes this balance transfer thing, it says my outstanding balance is my recent expenses + total balance transfer that I borrowed. What did I divide the B transfer promo to 6 months and added my recent purchases and paid that? When I received the next statement they charged me a huge amount for both purchase interest & cash interest. I called them why and they said I did not fully pay all the balance in my account. They said including the balance transfer. OMG! I was advised to pay it for 6 equal monthly payment & now they charged me with purchase & cash interests which not supposed to be. I paid huge interest for this non-sense, not helpful company I can say greedy. Will close this card soon after I fully paid this company full of lies!!!