Walmart MASTERCARD Consumer Reviews

I have bad experience in the beginning. But they tried to fix my problem. So, I appreciate their service. Thank you for your help.

I’ve had my account since 2018. Never a problem. I use it at Walmart stores only and self-pay the transaction right away at the terminal after the sale. Just using it for the points. I do agree with other comments in here, though, that their hold times are bit much! Other than that, not bad.

I returned an article to a store where I had paid with my Walmart MC. I was refunded the amount of the purchase from the store. Walmart MC input the amount of the refund as a purchase, instead of a credit on my account. When I called, they reversed the dollar amount to cancel out the purchase (erroneously input). Now we are back to 'square one', no problem, no more purchase showing up. Cool. What I can't make them understand: the error has been cleared up, now they have to put in the correct transaction which is the amount of the refund credited to me from the store. I was told, "you received your credit, "Miss Mary". Thank you for choosing Walmart, then hung up, and then I hear please take the survey. Walmart needs to hire some mature people who understand how simple mathematics works. And, unfortunately, yes, they do lie (a lot) but I'll spare the reader the details. Hope a Walmart Exec. reads this, if they care.

I’ve had the card for just over a year. Never a problem. It’s good for a basic card with some rewards at Walmart. $1000 limit, use it to shop only at Walmart, pay it off for the exact amount I use - right at the point of sale register. So far, in 15 months I’ve accumulated about $300 in rewards to use. Again, good for a store card - but stick to the major banks if you want high limits and better service.

Accepted by all major retailers

Excellent rewards and redeem easily when making purchases in Walmart stores. Excellent customer service and they call when there is unusual transaction with the card purchase.