Credit Card Reviews
CIBC Aventura VISA INFINITE Card Consumer Reviews
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(55 reviews)
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Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350.
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I wish I could upload the screenshot here. I was on HOLD for OVER 2 HOURS before I decided to hang up. Such a pathetic customer service experience.
CIBC spends Millions on marketing campaigns and promotions but they can't afford to hire more customer service representatives to address customer issues.
Disgusting...
Wait times with CIBC Rewards center are absolutely embarrassing. I’ve called twice now and am currently on hold for over 2 hours. It’s a complete joke. I requested a points refund over 3 months ago. Was supposed to take 4-6 weeks and never heard anything back. Their “callback” feature, if you even want to call it that, doesn’t work and they never called me back. Emailed them 4 times in the last 2 months and never even got an automated response. TERRIBLE
Scotia Momentum Visa Infinite Card
Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350.
Get this card / Apply online
I have been on hold for 1 hour. I purchased a trip last night and received confirmation. Just now received an email saying payment now hasn't been processed and requires me to call in to process the payment.
Why can't this be done online? Why did I receive confirmation and issuance of the ticket if the payment was not processed? Why do I have to call in separately and wait over an hour... thus far?
If you do get Aventura prepare yourself for incredible, tremendous frustration!!!
I’ve almost waited 1 hour and 36 minutes in order to request the refund for the ticket I bought with them and now instead I get nothing than wait for ridicule customer service which is almost there is no excuse for such long hold time that they keep you and because of this they charge you 139$ annual and the service they give you isn’t worth it at all!