CIBC Aventura VISA INFINITE Card Consumer Reviews

CIBCs website didn't allow me to choose any options for the car (snow tires) in an area that requires snow tires by law. Rental car company ended up charging me an extra 300 dollars for my "reward". In total this rental probably cost me 500 dollars for 3 days, when quoted on your website as 30 dollars a day. If I avoided using this website I could've found a car half this price with snow tires. This is probably the worst experience I have ever had booking any sort of travel. I would never use the CIBCs reward system ever again and I am strongly going to advise that people avoid this system and the Aventura credit card.

Been accumulating points for six years now. I've got to wonder why when doing a flight comparison shop, posted taxes and fees on the rewards site turn out to be more than 1/2 the regular inclusive ticket price. $1500 in taxes after expanding a bunch of my arduously accumulated points when the regular fare posted on Expedia is $2200? I might as well have not gone with the card at all and saved myself 6 years worth of annual fees.

The card isn't worth a nickel. I have this card now for several years with 168,000 points. Tried booking a flight and the website does not allow you to choose "to"/"from", it will prompt you to choose from the "list" but there is no list. Their customer service...terrible. 15 mins waiting to speak to someone only to be given the brush-off!! My LAST go around with this useless piece of...plastic!! Thank-you CIBC, I guess I will have to grow wings and fly to my destination like your stupid penguin!!