Credit Card Reviews

CIBC Aventura VISA INFINITE Card Consumer Reviews

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(38 reviews)
CIBC Aventura VISA INFINITE Card
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Avoid Air Canada flights!

by Dottie F on Feb 24, 2020
2 out of 5 stars

We purchased a long-haul flight for my niece who flew home to a different destination in Canada than the rest of the family after our vacation in California. We booked her seat at check-in the day before when we called to speak with an agent but when we went to the airport the next day, we were told the flight was oversold. She now did not have a seat and they kept saying she would not get on the flight we booked or likely the one the next day. Air Canada did not say when she would get home nor offer us any flights on an alternate airline or food or a hotel. The economy ticket you purchase with your points is fine with airlines who do not oversell their flights, e.g. WestJet, and we are fine if we do not sit together on a flight if you select your seat at check-in. We just want to get on the flight we chose and paid for with points and cash. We will never fly with Air Canada again whether it is using this reward program or paying for it ourselves. Otherwise, have been happy with the benefits (Lounge Pass, extra insurance) and previous rewards.

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Rental car

by Rockyrocky on Jan 28, 2020
1 out of 5 stars

CIBCs website didn't allow me to choose any options for the car (snow tires) in an area that requires snow tires by law. Rental car company ended up charging me an extra 300 dollars for my "reward". In total this rental probably cost me 500 dollars for 3 days, when quoted on your website as 30 dollars a day. If I avoided using this website I could've found a car half this price with snow tires. This is probably the worst experience I have ever had booking any sort of travel. I would never use the CIBCs reward system ever again and I am strongly going to advise that people avoid this system and the Aventura credit card.

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Hmmm.

by Jwykes on Dec 7, 2018
1 out of 5 stars

Been accumulating points for six years now. I've got to wonder why when doing a flight comparison shop, posted taxes and fees on the rewards site turn out to be more than 1/2 the regular inclusive ticket price. $1500 in taxes after expanding a bunch of my arduously accumulated points when the regular fare posted on Expedia is $2200? I might as well have not gone with the card at all and saved myself 6 years worth of annual fees.

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Scotiabank® Gold American Express® Card

Scotiabank® Gold American Express® Card

Earn up to 40,000 bonus Scotia Rewards points in your first year (that's up to $400 towards travel). Earn 5 Scotia Rewards points for every $1 you spend at eligible grocery stores, dining and entertainment 

Get this card / Apply online

Stay Away!!

by tommysug on Nov 27, 2018
1 out of 5 stars

The card isn't worth a nickel. I have this card now for several years with 168,000 points. Tried booking a flight and the website does not allow you to choose "to"/"from", it will prompt you to choose from the "list" but there is no list. Their customer service...terrible. 15 mins waiting to speak to someone only to be given the brush-off!! My LAST go around with this useless piece of...plastic!! Thank-you CIBC, I guess I will have to grow wings and fly to my destination like your stupid penguin!!

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Purchase additional insurance

by Cat on Apr 20, 2017
3 out of 5 stars

Was on a week long trip. The trip was completely booked on my Aventura Infinite card. While away, I discovered I had lost my medication and had to attend a doctor to re-prescribe for the rest of the week. I have my receipt and have just attempted to submit the claim. I was just informed that this is for a pre-existing condition so therefore it does not qualify. I personally feel that losing prescription medication does constitute a medical emergency. But apparently, this is not covered by the travel insurance. I had thought this was a more comprehensive plan when I had read the booklet provided, but now realize that the coverage is extremely limited. Not impressed.

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I like this credit card

by Reelstone on Apr 10, 2017
4.5 out of 5 stars

I love this credit card, I have used it for so many years, and have accumulated many aeroplan points. The annual fee is a little bit high, but considering the benefits I can get, this does not concern me too much.

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