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Sun Life Life Insurance Reviews

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(110 reviews)
Sun Life
2.1 out of 5 stars:
Customer service:
Value for Money:

Top positive trending topics ?

Agent/rep attitude
9.1%
Agent/rep availability
9.1%
Agent/rep knowledge
9.1%
Online chat
4.5%

Top negative trending topics ?

Agent/rep availability
59.1%
Agent/rep knowledge
40.9%
Agent/rep attitude
36.4%
Agent/rep callbacks
36.4%
Claim processing time
22.7%
Phone wait times
22.7%
Claim payout amount
18.2%
Policy coverage
18.2%
On-hold times/transfers
13.6%
Billing/payments
9.1%
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  • Can be purchased remotely

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Insurance Rates, Prices (1) Policy coverage (2)
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by Anonymous on Apr 11, 2012
4 out of 5 stars

Pretty good customer service. Good assortment of products.

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Review topics
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by Anonymous on Apr 11, 2012
4 out of 5 stars

Very good, we've had minimal interactions but I am happy with my premiums and what that entitles me to

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Review topics
Insurance Rates, Prices Policy coverage