Sun Life Life Insurance Reviews

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(110 reviews)

2.1 out of 5 stars:

Customer service:

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If it were possible to give negative stars I'd do -10.

by Tony on Sep 29, 2023

1 out of 5 stars

Dropped calls, dropped chat, and costumer service reps that are completely useless.

Save yourself the time of calling / chatting with them and just punch yourself in the head. The result will be the same, you'll end up frustrated and with a headache, but with the punching option you'll have a couple extra hours to do something you enjoy.

Review topics

Agent/rep availability Agent/rep callbacks Agent/rep knowledge Phone wait times Social media wait time Website experience

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