Life Insurance Reviews

Sun Life Life Insurance Reviews

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(110 reviews)
Sun Life
2.1 out of 5 stars:
Customer service:
Value for Money:
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Most helpfull reviews

Unprofessional

by Average consumer on Oct 27, 2021
1.5 out of 5 stars

Awful customer service. They had a lot of attitudes and provided inconsistent information. Incredibly unprofessional.
I had spoken with a supervisor and they came to the call ill-prepared, without looking into the chat I had with support.
Always call into their support to clarify before using a benefit. They are not clear and some benefits actually require additional reasons other than the ones provided in the insurance booklet.

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Great service

by Chuch on Jun 1, 2018
5 out of 5 stars

Sun Life has always been very easy to work with. I love my advisor. I have been dealing with them for over 15 years now and my investments are making money and I feel secure that my loved ones will be taken care of if anything happens to me.

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Sun Life life insurance.

by Gilly. on Jun 15, 2017
5 out of 5 stars

My husband died at the end of April, contacted Sun Life immediately, sent in the death certificate and policy and got paid out before 2 weeks. Was up. Would readily recommend Sun Life to all, never had a bad experience throughout my years with them.

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Sun Life insurance

by MJ on Sep 2, 2012
4.5 out of 5 stars

The questions asked seemed extremely personal but the representative came to our home and she was very easy to talk to. The experience was different and we receive birthday cards and calendars from her time to time.

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by Anonymous on Apr 11, 2012
4 out of 5 stars

After retirement my policy was set up with Sun Life with efficiency and am happy with it

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by Anonymous on Apr 11, 2012
3.5 out of 5 stars

My agent needs to be prompted to return calls but in general good service

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Thinking of getting a life insurance quote from an insurance agent? They work for one insurance company and can only sell the products of that company. That may not result in the best rate for you. Our insurance brokers compare life insurance quotes across 20+ Canadian insurers for you.

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by Anonymous on Apr 11, 2012
4 out of 5 stars

Fortunately I haven't had to put a claim on my life insurance but they also do the medical insurance and do it well.

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by Anonymous on Apr 11, 2012
5 out of 5 stars

They make sure that everything is up to date policy wise.

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by Anonymous on Apr 11, 2012
4.5 out of 5 stars

Very friendly to help set up my policy

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Did you know there is a 35% chance of developing a critical illness before you are 65 and 65%-70% chance before you turn 81? That means getting a critical illness insurance quote is no less important than getting life insurance. Your choice.

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by Anonymous on Apr 11, 2012
5 out of 5 stars

They are a reputable company and have competitive rates

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