Life Insurance Reviews

Sun Life Life Insurance Reviews

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(110 reviews)
Sun Life
2.1 out of 5 stars:
Customer service:
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by Anonymous on Apr 11, 2012
5 out of 5 stars

I have been with Sun Life for over 40 years and since I'm still alive, I haven't had any claims experience with the company. My agent has always sends yearly greetings at Xmas, and on my birthday. She also calls periodically to see if there is anything I would like to change.

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Pick the right advisor

by mwong on Feb 21, 2018
5 out of 5 stars

I've had the same advisor for approximately 6 years now and I cannot begin to tell you how quickly he has handled everything. Sam Pakbaz was there for me when my wife passed away in 2016 and when I called him, he went from his usual cheeriness to immediate shock and worry. He came over 2 hours later and was really sympathetic and let me vent how I felt. From the time that Sam came over that day to him returning with my cheque from Sun Life, it took 8 days. I had put in a couple of claims from other companies and I was shocked when he called and said he would be by later that day with the cheque. My wife passing away was one of the hardest things for me to handle. I'm happy I did not need to handle the paperwork. Thank you Sam and keep up your hard work.

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by Anonymous on Apr 11, 2012
5 out of 5 stars

I have had this life insurance since I was 16 years of age. The company spent a great deal of time explaining everything in detail and were very professional.

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Thinking of getting a life insurance quote from an insurance agent? They work for one insurance company and can only sell the products of that company. That may not result in the best rate for you. Our insurance brokers compare life insurance quotes across 20+ Canadian insurers for you.

Outstanding

by Happy Chappie on Apr 23, 2024
5 out of 5 stars

We've already got policies with sun life.
So we increased our coverage today.
Rep was polite, straight forward to talk to & we're now sorted.

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Chat representative outstanding!

by Graham on Jan 24, 2024
5 out of 5 stars

I had a question for SunLife that required a human being to help me with and I found the right one fortunately. It took some time to convince the chat bot that I needed a person but that seems to be par for the course now. I had submitted 2 claims in one transaction and only one had been processed, so I needed to know which one to resubmit. Agent was fast and efficient at getting back to me with the information I was looking for. Best chat experience ever. Thanks.

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Great service

by Chuch on Jun 1, 2018
5 out of 5 stars

Sun Life has always been very easy to work with. I love my advisor. I have been dealing with them for over 15 years now and my investments are making money and I feel secure that my loved ones will be taken care of if anything happens to me.

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Did you know that mortgage insurance is the same as life insurance but more expensive and offers less protection? By cancelling it and getting life insurance, you would typically save around 30%-40% for the same coverage.

Sun Life life insurance.

by Gilly. on Jun 15, 2017
5 out of 5 stars

My husband died at the end of April, contacted Sun Life immediately, sent in the death certificate and policy and got paid out before 2 weeks. Was up. Would readily recommend Sun Life to all, never had a bad experience throughout my years with them.

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by Anonymous on Apr 11, 2012
5 out of 5 stars

They make sure that everything is up to date policy wise.

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by Anonymous on Apr 11, 2012
5 out of 5 stars

They are a reputable company and have competitive rates

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Review topics
Not sure if you can qualify for life insurance with existing health pre-conditions? Let us to help you with a no medical life insurance quote, meaning that you do not need to pass a medical exam to qualify for a life insurance policy.

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by Anonymous on Apr 11, 2012
5 out of 5 stars

Competent brokers - always available for discusion

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