Manulife Disability Insurance Reviews

In 2017 I had a heart attack while working at the site C hybrid project in northern British Columbia, anyway I had a stent installed and of course I had to go see a cardiologist which in Prince George I had to wait. I think it was 12 weeks before I could get in to see the one and only one that we had there. Manulife was sending my disability benefits weekly which I was appreciating. However, I believe it was on the 10th week. They contacted me and asked me some things and I haven’t even seen a cardiologist yet which they were outraged and cut me off benefits however, I did manage to get reinstated just before I saw the cardiologist but the deal they gave me I had to sign a paper which I didn’t even care what it was but the paper I had to sign give them authority to talk to my personal doctor. My doctor is furious because they would phone him on a Friday afternoon and he was always very busy and they kept dragging it on what they really wanted was for the doctor to release me back to work. I hate.
Oh, manulife with a passion I mention being told we had a heart attack two months ago, but you should be ready to go back to work. I made a lot of phone calls. I hope they go broke.

I won't go into it too much. Sufficive to say, Manulife needs to work on their hiring practices, as that three of the four people I had to communicate with were either incompetent or rude. I got poor advice from one employee while filing a claim, asked another employee, via email, if this was the correct information (and was ignored) then while I was recovering from surgery, a third woman told me that wasn't the correct advice. I was noticeably upset, but didn't curse at her or raise my voice (I couldn't, I was in a ward with 3 other people and didn't want to attract attention) and she still hung up on me. I have yet to see if my claim has actually been processed, but if there are any complications, I can't even contact the case manager as she took off for vacation... Why would they set me up with a case worker who will be on vacation while my claim is being processed? This makes no sense; and from what I've experienced, their company needs to get there act together.

They pretend to lose forms. They don’t answer emails or phone calls. I have paid high disability premiums for more than 16 years and they try every game to keep from paying. Caseworkers are insensitive, rude, and disrespectful. Everyone who works for manual life should have to fight for their money so that they understand how terrible they are. It’s not like they argue with a Doctor. They ignore their statements.