Car Insurance Reviews
Intact Insurance Auto Insurance Reviews
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(415 reviews)
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Accident Forgiveness (2)
Agent/rep attitude (27)
Agent/rep availability (19)
Agent/rep callbacks (11)
Agent/rep knowledge (11)
Agent/rep language skills (2)
App to track driving (8)
Billing/payments (114)
Broker experience (6)
Cancellation experience (53)
Cancellation fee (10)
Claim - adjuster (35)
Claim - denial (6)
Claim - injuries (6)
Claim - not-at-fault (18)
Claim - rental car (39)
Claim - repair shop (54)
Claim - theft (5)
Claim - total loss (9)
Claim - towing (3)
Claim - windshield/glass (2)
Claim payout amount (14)
Claim processing time (49)
Complaints/ombudsman (23)
COVID Handling (1)
Discounts, deals, rewards (18)
Email/message wait time (4)
Insurance Rates, Prices (66)
Interact. Voice Response (1)
Late payment fee / NSF (1)
Legal actions (2)
Mobile app experience (1)
New purchase experience (3)
On-hold times/transfers (2)
Online quoting (2)
Phone wait times (14)
Policy changes experience (2)
Policy clarity (2)
Policy coverage (75)
Rates after claim (2)
Rates at renewal (10)
Rates competitiveness (13)
Rates for bad drivers (5)
Rates for good drivers (17)
Rates for long-term clients (3)
Rates for second driver (2)
Rates for seniors (2)
Rates for students (2)
Rates for young drivers (3)
Rates in bundle (5)
Refund (1)
Rewards (1)
Trailer/motorhome (1)
Website experience (3)
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The staff have been most helpful.
Fast response and organized
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quick, efficient processing of accident claim
Claim settled in a timely manner with no hassle.
Rates were better than other companies. Haven't had to deal with them other than when they send the policy information.
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My one experience was a very good one quick settlement and great help
The only claim I had was very quickly and easily handled by the company. No problems at all.
Helpful when adding/removing son from coverage.
Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.
Customer service is okay once you finally talk with someone.
I have had two claims with them and both were handled very well - fast and professional. The only problem is that the rate keeps going up so that it is now way too expensive and I will be looking for a new provider because of this.