Meloche Monnex (TD Insurance) Auto Insurance Reviews

Terrible Customer Service, very long wait time. Also, I had TD MyAdvantage app on my phone for more than a year and drove a lot more than 1000 km, which is the min requirement, but after a year they did not give me my 22% discount, which shows on my app. They told me that I have not driven 1000 km, which I did. The app simply works if you have a certain setting set on your phone, otherwise won't work properly and will not record all your trips.

TD Insurance is saving me approximately $40 a month from my previous insurance company. I said yes to using the TD driving app on my phone although I really don't want it. I read that it uses a lot of battery and is almost impossible to get a good driving record using the app. You have to call TD to register for this app and get the code. I almost never have a lot of time during the day to sit for over 30-40 min on hold. As of right now I have called 4 times this week and am over 3 hours on hold and counting. My current call is 42:04 on hold and still no answer. This is really frustrating because it is to get a code for an app that does not function properly but want the possibility of lower insurance.