Claims experience
by lazbarian on Aug 8, 2013
5 out of 5 stars
Car Insurance Reviews
Meloche Monnex (TD Insurance) Auto Insurance Reviews
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(408 reviews)
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Agent/rep attitude (6)
Agent/rep availability (7)
Agent/rep callbacks (16)
Agent/rep knowledge (11)
Agent/rep language skills (1)
App to track driving (4)
Billing/payments (55)
Cancellation experience (59)
Cancellation fee (3)
Claim - adjuster (7)
Claim - denial (1)
Claim - injuries (1)
Claim - rental car (14)
Claim - repair shop (24)
Claim - theft (1)
Claim - total loss (3)
Claim - windshield/glass (6)
Claim payout amount (3)
Claim processing time (10)
Complaints/ombudsman (18)
COVID Handling (1)
Discounts, deals, rewards (14)
Email/message wait time (6)
Insurance Rates, Prices (71)
Interact. Voice Response (1)
Late payment fee / NSF (1)
Legal actions (1)
Mobile app experience (4)
New purchase experience (4)
On-hold times/transfers (6)
Online chat (2)
Online quoting (6)
Paper mail experience (1)
Parking/pausing policy (2)
Phone wait times (90)
Policy changes experience (13)
Policy clarity (1)
Policy coverage (44)
Rates at renewal (20)
Rates competitiveness (14)
Rates for bad drivers (4)
Rates for good drivers (27)
Rates for long-term clients (7)
Rates for second driver (3)
Rates for students (2)
Rates for young drivers (2)
Rates in bundle (22)
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Renewal experience (5)
Rewards (1)
Snow, Hail, Damage (3)
Website experience (16)
Review author
Customer for many years. I have found that the rates from TD Meloche Monnex has consistently been amongst the lower priced suppliers. But even more important, is that when my car was t-boned, the claim was handled promptly and in a very professional manner. Rental car was provided which I used for 1 month as my car was in the shop for that long to get parts in from Germany (nothing exotic - just a Saturn Astra). Body shop and car rental was paid directly by TDMM. I will be renewing with them.