Meloche Monnex (TD Insurance) Auto Insurance Reviews

Got a better policy for almost $400 cheaper than anywhere else! Got coverage confirmation same day and they didn't jack the price up despite us having a policy cancellation in 2015. Was very happy with the experience, they were quick, efficient, and worked after closing time because we needed insurance confirmation to pick up our new vehicle. Can't say enough good about TD insurance and I would recommend them to anyone!!

I have absolutely no idea why so many people are complaining. I have been with Meloche Monnex for over 9 years, ever since I began driving at age 16. I've had several claim experiences with them, which have always been dealt with professionally. I have only experienced long wait times when calling at peak hours, which is common sense to expect. That's not even something I'd complain about. Every single person I've dealt with has CONSISTENTLY been amazing. I have called them MANY times, as I'm one of those people who calls even if a small question arises. They have ALWAYS been patient with me, answering my questions to my satisfaction, and I even receive consistent answers when asking the same question to multiple people. My rates are incomparable to anyone I know, so that is another plus. Recently, Meloche Monnex denied renewing my policy because I had acquired too many speeding tickets, but they notified me in advance and explained that I could come back once a few tickets were off my record. Fast forward 6 months, and I just got off the phone with them to get a new policy with them. Once again, I had a very positive experience with the person I spoke to, and despite still having 2 speeding tickets on my record, I still received an extremely low rate. In terms of the claims I've made, my car was always repaired by professionals and even arranging rental vehicles was NEVER an issue. I literally cannot fathom why anyone would complain about them, as I've spoken to countless people employed at Meloche Monnex and I have nothing negative to say.

From customer service to claims and adjusting they are very friendly and helpful. I have been with them for over 12 years and I must say that they are the most caring insurance company. If you are in a car accident, they make sure you are OK right away. Your well-being is their first concern. The premiums are the lowest I have been quoted. Their service is the best. They listen to you and answer all your questions. They had a rental vehicle ready for me and offered to drop it off at my home if I wanted. When someone drove into my van, after giving the report to the police officer and reporting the incident to the insurance service agent, I started crying uncontrollably. I guess I was in shock. The insurance agent got me to relax and had an emergency personnel come help me right away. I will stay with Meloche Monnex for a very long time. You do need a post-secondary education to be insured a with them but it is worth it. My daughter is also insured with them for over 8 years now and loves them as well. Meloche Monnex is the best.

First off, they answer the phone right away. None of this weird waiting through several lines of automated messaging stuff that many companies have adopted these days. Second, the guy (I'm SO BAD with names) was such a pleasure to deal with! He went through every idea to save me money possible and now my payments are cut in HALF from my current policy that ends next month. I couldn't be happier and... Although I like them, I hope to never have to have a claim. I'd hate to see my awesome rates go. Third... Well, there is no third. I didn't have to wait around for anything else!

Much love!

Customer for many years. I have found that the rates from TD Meloche Monnex has consistently been amongst the lower priced suppliers. But even more important, is that when my car was t-boned, the claim was handled promptly and in a very professional manner. Rental car was provided which I used for 1 month as my car was in the shop for that long to get parts in from Germany (nothing exotic - just a Saturn Astra). Body shop and car rental was paid directly by TDMM. I will be renewing with them.