Meloche Monnex (TD Insurance) Auto Insurance Reviews

Every time I called their customer service line I had to wait over two hours and twice in the middle of speaking with an agent I got disconnected. They have a very poor customer service and to top it off they are much more expensive than competitors. I was their customer for over 20 years and every year I noticed they increased my premiums without any accident claims. Once I called to add a new casual second driver (my daughter) to under my insurance they said my insurance would go up by $1400. That’s when I decided to shop around. I’m glad that I did cause my insurance actually went down with the competitors. Don’t waste your time or money with them.

We have had our auto and home insurance with this company for 25 years. I just called to add our teenage son (new driver) to our plan. I was expecting our premium to go up but was surprised to learn that they will not insure new drivers under any circumstances. I will be cancelling our policies immediately, due to this elitist and discriminatory policy.

I wanted my name off my ex-husband's insurance (yes I wanted independence) and was placed on hold for 47mins the first time I called. They told me I was not a named insured and was not listed as a driver. My ex-husband was mad because he told me that he tried to take my name off but they wouldn't because we both had to sign papers stating the vehicle isn't mine and yet I'm the one using it. Doesn't make sense! My ex-husband still tells me I'm in the policy so I call again and here I am on hold for another 46mins and counting. Why is it so hard to get a hold of a customer service rep or an advisor for TD Meloche? As a single new mom to an infant, and breastfeeding, you'd all know my time is so limited that to just get my name off, one would think this should be so easy!