Extremely long wait times
by pet on Aug 3, 2020
2 out of 5 stars
Car Insurance Reviews
Meloche Monnex (TD Insurance) Auto Insurance Reviews
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(408 reviews)
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Depuis vendredi impossible de joindre le service à la clientèle. Après plusieurs heures d'attente j'ai essayé de passer par le site web mais même la ça ne fonctionne pas bien je ne peux toujours pas utiliser mon nouveau véhicule
This is unbelievable. I have wasted almost 5 hours waiting to reach someone from customer service to modify my policy which unfortunately cannot be changed online if I want the changes to be effective immediately.
If TD Insurance is unable to offer reasonable waiting times on their phone lines, then they should create a website that can serve its customers better.
Looking to switch to a different insurance company. This is just too frustrating.