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Meloche Monnex (TD Insurance) Auto Insurance Reviews

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(408 reviews)
Meloche Monnex (TD Insurance)
1.6 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
20.0%
Agent/rep availability
20.0%
Agent/rep callbacks
20.0%

Top negative trending topics ?

Rates at renewal
40.0%
Rates competitiveness
40.0%
Renewal experience
40.0%
Agent/rep availability
20.0%
Agent/rep callbacks
20.0%
App to track driving
20.0%
Cancellation experience
20.0%
Claim - windshield/glass
20.0%
Policy changes experience
20.0%
Rates for good drivers
20.0%
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Agent/rep callbacks (2) App to track driving (1) Billing/payments (6) Cancellation experience (7) Claim - adjuster (1) Claim - repair shop (1) Complaints/ombudsman (1) Discounts, deals, rewards (2) Insurance Rates, Prices (8) On-hold times/transfers (1) Online quoting (1) Parking/pausing policy (1) Phone wait times (11) Policy changes experience (2) Policy coverage (4) Rates at renewal (1) Rates for bad drivers (1) Rates for good drivers (4) Rates in bundle (3) Renewal experience (1) Website experience (2)
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Is anyone there?

by BE on Jun 30, 2020
2 out of 5 stars

Called a few times to put coverage on my car that was in storage. No pick up! Wait times 90 minutes - gave up! Called again - 1 hour 45 minutes - nothing... Is anyone there??? Please tell us so we don't waste our time. I can't drive my car!

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Review topics
Parking/pausing policy Phone wait times