Meloche Monnex (TD Insurance) Auto Insurance Reviews

From customer service to claims and adjusting they are very friendly and helpful. I have been with them for over 12 years and I must say that they are the most caring insurance company. If you are in a car accident, they make sure you are OK right away. Your well-being is their first concern. The premiums are the lowest I have been quoted. Their service is the best. They listen to you and answer all your questions. They had a rental vehicle ready for me and offered to drop it off at my home if I wanted. When someone drove into my van, after giving the report to the police officer and reporting the incident to the insurance service agent, I started crying uncontrollably. I guess I was in shock. The insurance agent got me to relax and had an emergency personnel come help me right away. I will stay with Meloche Monnex for a very long time. You do need a post-secondary education to be insured a with them but it is worth it. My daughter is also insured with them for over 8 years now and loves them as well. Meloche Monnex is the best.

First off, they answer the phone right away. None of this weird waiting through several lines of automated messaging stuff that many companies have adopted these days. Second, the guy (I'm SO BAD with names) was such a pleasure to deal with! He went through every idea to save me money possible and now my payments are cut in HALF from my current policy that ends next month. I couldn't be happier and... Although I like them, I hope to never have to have a claim. I'd hate to see my awesome rates go. Third... Well, there is no third. I didn't have to wait around for anything else!

Much love!

Customer for many years. I have found that the rates from TD Meloche Monnex has consistently been amongst the lower priced suppliers. But even more important, is that when my car was t-boned, the claim was handled promptly and in a very professional manner. Rental car was provided which I used for 1 month as my car was in the shop for that long to get parts in from Germany (nothing exotic - just a Saturn Astra). Body shop and car rental was paid directly by TDMM. I will be renewing with them.

I haven't had a claim experience yet with Meloche Monnex, but the customer service experience otherwise has been very good, including helping me with policy updates, sending premium info for accounting purposes, etc.

Whenever I do call in, I find that I consistently get someone who is obviously knowledgeable in the insurance product I'm inquiring about, which is a big bonus over some of the other companies I've gotten quotes from but haven't ended up doing business with.

If I will need coverage on a new product, I'll shop with Meloche Monnex first.

TD Meloche Monnex, whether for car or home insurance, has excellent agents who take the time to explain everything and follow up with excellent written mailed communications.

Good knowledge and value their customers

When my wife was in an accident they were excellent at handling the claim, arranging a rental and the handling of the whole process. They called her daily with updates on the repairs and how the claim was going as well as if she was satified with the rental.

I have three auto accidents with this insurer and each time the service and attention to the claim was excellent. I dropped my car off and they arranged for a rental one. When my car was fixed and everything was done, all I had to do was sign accepting the car had been repaired.

Quick approval for repairs. Work well completed and no difficulties with deductibles, etc.

easy to call, quick to respond, settles quickly & easily with correspondence