Meloche Monnex (TD Insurance) Auto Insurance Reviews

I've been with TD insurance for about 10 years in two different provinces and have had to call often for policy changes, address changes, adding and removing vehicles etc. I have never had a bad experience with their employees, they're always professional and knowledgeable both on the phone and via e-mail. I have also had to claim three different vehicle incidents - two not at fault, one at fault and one being a total write-off. While never pleasant, the experiences were about as smooth and hassle-free as they can be.

It has been a good experience with TD Meloche Monnex. The claim line was picked up quickly and the lady was sympathetic and helpful. She booked the body shop / appraisal right away, and arranged the car rental immediately.
When I wanted to switch to a different body shop, the appraiser came right away and all the paper work was provided to me and my mechanic with an hour. The appraiser is knowledgeable, friendly and really efficient.
Only it is a bit hard to reach the adjuster at the first couple of days. I presume it is the time needed for the adjuster to do the investigation. Once the conclusion is made, everything moves really fast.
I have been with this company for 18 years and I am satisfied with their service.

I have been with TD Meloche Monnex for about 4 years, with one claim for hail damage a couple of years ago. The claim process was quick and straightforward. The car was written off and I was compensated fairly for the loss; they even waived the deductible. Overall I was quite happy with them. However, if you judged the scores on here, you'd never know! I suspect the score on here is heavily skewed by those with negative experiences... If you're reading this -- please do as I am doing now, and leave a review -- good or bad, it helps others out.

I had auto and home insurance with TD Meloche Monnex more then 6 years. During this period I claimed 4 times. Burglary claim, Car stolen, accident claim, Stone chip. I don't have any issue with them. Also my premium wasn't increased. Excellent customer service. All case was closed very fast. I am very satisfied with them. Few days ago I switched with Belairdirect. Because I got $35 less then TD. Also wasn't any hatchel to cancel my premium, not a single question for cancellation, even no plenty . I don't no how good is belairdirect yet. No claim yet. Anyway I will strongly recommended for TD. But if you are looking for cheap premium then Belairdirect.

Have made 2 claims and they were handled very well and promptly.

Each claim has been handled efficiently. I have had no problems nor would I say that service was exceptional … just very good.

I have not had any claims but I have been happy with them when I have called to change or add vehicles to my policy

we have no deductable - when we made a claim there was no questions asked. they paid the garage and supplied us with a rental.

Easy to deal with, claims were treated quickly, and best price for the coverage.

No claims made yet but were very informative and easy to deal with when setting up new account with them.