Car Insurance Reviews
Belairdirect Auto Insurance Reviews
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(527 reviews)
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Accident Forgiveness (5)
Agent/rep attitude (34)
Agent/rep availability (20)
Agent/rep callbacks (16)
Agent/rep knowledge (25)
Agent/rep language skills (5)
App to track driving (3)
Billing/payments (124)
Cancellation experience (83)
Cancellation fee (12)
Claim - adjuster (26)
Claim - denial (4)
Claim - injuries (1)
Claim - not-at-fault (10)
Claim - rental car (32)
Claim - repair shop (49)
Claim - theft (4)
Claim - total loss (4)
Claim - towing (1)
Claim - windshield/glass (12)
Claim payout amount (13)
Claim processing time (38)
Complaints/ombudsman (17)
COVID Handling (4)
Discounts, deals, rewards (24)
Email/message wait time (2)
Insurance Rates, Prices (151)
Late payment fee / NSF (2)
Mobile app experience (3)
New purchase experience (13)
On-hold times/transfers (5)
Online chat (1)
Online quoting (9)
Parking/pausing policy (1)
Phone wait times (11)
Policy changes experience (7)
Policy clarity (4)
Policy coverage (89)
Rates at renewal (18)
Rates competitiveness (16)
Rates for bad drivers (7)
Rates for good drivers (41)
Rates for long-term clients (1)
Rates for second driver (5)
Rates for seniors (5)
Rates for students (1)
Rates for young drivers (4)
Rates in bundle (19)
Renewal experience (7)
Rewards (1)
Roadside Assistance (1)
Trailer/motorhome (1)
Website experience (2)
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In my 30 + years of auto insurance, I find them to be the best I have had. Always there to help and accomodate.
I was in an accident which was not my fault. The insurance company was very fast and efficient at processing my claim and providing a rental car while my car was being fixed.
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very friendly,knowledgable and helpful
I did not file any claims but changed because I found a lower rate.
I had an accident and with Belairdirect service I could fix my problem fast and easy.
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rates increasing far in excess of CPI (note: consumer price index). no claims, no tickets, increases of 10-15 percent in each of last 2 years.
Brought car to garage and they fixed it. No money arguements