Horrible Customer service
by Dwayne G on Nov 29, 2020
2 out of 5 stars
Credit Card Reviews
Walmart MASTERCARD Consumer Reviews
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(260 reviews)
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My card was compromised and it was a nightmare dealing with the security department. It took many calls to resolve. They were supposed to put a block on the card so that it can’t be used, but they didn’t and the scammers kept using it. I called so many times, kept getting transferred then disconnected. Long story, but in short they’re very incompetent and it was a terrible customer service experience
Tried to make a purchase and it was declined. By the time I spoke to the 4th agent after verifying my identity over and over and over again. I was steaming mad. Still declined the purchase. Looked like an idiot in front of people in the store. Worst clown show ever!