Walmart MASTERCARD Consumer Reviews

The customer service is horrible. Good luck trying to speak to a person, who has the ability to communicate in English. The wait times are outrageous. My account was hacked/manipulated - and all my rewards money was gone. Then, the account was closed - without my permission. Incompetent employees. Will not likely ever open another account with them. The interest rate is one of the worst among retail stores. Avoid at all costs. I paid off the balance owed and ask to have the account closed. Pathetic is an understatement.

The so-called rewards are just a way to lure you in and they start putting on interest, other cards if you incur some interest and call would remove the interest but not this one. When I called the lady was ill-trained and had only basic English, instead of listening and replying to my request she just kept on repeating her speech and finally when she understood she refused. I demanded cancellation, for that I was transferred to another agent who said that you are going to lose your rewards so I told him: keep the reward and I'll pay the pending amount including the interest, just close the account. Glad to be out of this short but painful experience.