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Manulife Life Insurance Reviews

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(89 reviews)
Manulife
1.9 out of 5 stars:
Customer service:
Value for Money:

Top positive trending topics ?

Agent/rep attitude
7.7%
Agent/rep availability
7.7%
Agent/rep callbacks
7.7%
Claim - denial
7.7%
Email/message wait time
7.7%
Phone wait times
7.7%

Top negative trending topics ?

Agent/rep availability
61.5%
Agent/rep callbacks
46.2%
Agent/rep knowledge
38.5%
Claim processing time
38.5%
Phone wait times
30.8%
Agent/rep attitude
23.1%
Claim - adjuster
23.1%
Billing/payments
15.4%
Email/message wait time
15.4%
Cancellation experience
7.7%
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by Anonymous on Apr 11, 2012
5 out of 5 stars

Our agent is very thorough in explaining the coverages with us. He's professional, always returns calls promptly if we have questions. The coverage was by far the most economical when I shopped around for coverages. They offer an extensive list of types of insurance that can be truly geared to our specific needs.

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Review topics
Insurance Rates, Prices Policy coverage