Awful way of rewarding your long-term life insurance clients after 10 years. My payment has instantly tripled. Yet if I cancel and take the same term life again I'm only paying half! Unbelievable negligence especially when no one bothers to call to offer me the best options. Customer loyalty needs to be established in this section of Manulife services. This not only feels like plain robbery. No logical sense of client appreciation. If I could I'd rate zero. Just staying the truth after being a client of ten years.
Manulife Life Insurance Reviews
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They will "double" your premium with two weeks notice if not less.
If you ask questions they will give you "sugar-coated" answers.
This company has absolutely no regard for its customers.
Everyone be aware that when your policy expires they will automatically renew it at a much much higher rate. My agent phoned me to ask if I wanted to renew my policy as it was coming to its end....10 years. I asked him what the new rate will be, he said he did not know but its much higher. I said I would not likely renew. He did not remind me the contract stated its an automatic renewal unless you contact Manulife. As a result I did not notice for several months they were with drawing from my acct. a 600% increase in rates, which they will not refund.
I have term insurance and the rate is the best for someone my age.
Our agent is very thorough in explaining the coverages with us. He's professional, always returns calls promptly if we have questions. The coverage was by far the most economical when I shopped around for coverages. They offer an extensive list of types of insurance that can be truly geared to our specific needs.
Agent did not warn me that premiums would increase after 10 years while signing on. This being my first insurance in Canada. Did not continue with this company after that. Moved to RBC
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They supplied a good policy at the lowest rates I could find
Very expensive, staff are bad informed and not well schooled on their products
good rates, agents will to work around my schedual