Life Insurance Reviews
Manulife Life Insurance Reviews
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(99 reviews)
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Yes, the phone wait times are long but they’re very helpful and we got our refund within 60 days of making the claim which is great for COVID times.
After signing up through a representative over the phone I noticed I had been charged twice for 2 months on my credit card and after calling them I was told to forward my statement to their customer service email.
After doing so they just told me they don't issue refunds, so I have been paying for 2 policies totalling $600 a month.
After the first reply email telling me they don't issue refunds I have received no responses since despite my continued emails.
It's infuriating that they would take money from unsuspecting like this and just hide behind their policies to justify theft.