Life Insurance Reviews

Manulife Life Insurance Reviews

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(71 reviews)
Manulife
2.1 out of 5 stars:
Customer service:
Value for Money:
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Great experience

by Rachel Coburn on Mar 26, 2022
4 out of 5 stars

Yes, the phone wait times are long but they’re very helpful and we got our refund within 60 days of making the claim which is great for COVID times.

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Refused to refund

by Steve Vanderstelt on Oct 14, 2021
1 out of 5 stars

After signing up through a representative over the phone I noticed I had been charged twice for 2 months on my credit card and after calling them I was told to forward my statement to their customer service email.
After doing so they just told me they don't issue refunds, so I have been paying for 2 policies totalling $600 a month.
After the first reply email telling me they don't issue refunds I have received no responses since despite my continued emails.
It's infuriating that they would take money from unsuspecting like this and just hide behind their policies to justify theft.

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