I've had the same advisor for approximately 6 years now and I cannot begin to tell you how quickly he has handled everything. Sam Pakbaz was there for me when my wife passed away in 2016 and when I called him, he went from his usual cheeriness to immediate shock and worry. He came over 2 hours later and was really sympathetic and let me vent how I felt. From the time that Sam came over that day to him returning with my cheque from Sun Life, it took 8 days. I had put in a couple of claims from other companies and I was shocked when he called and said he would be by later that day with the cheque. My wife passing away was one of the hardest things for me to handle. I'm happy I did not need to handle the paperwork. Thank you Sam and keep up your hard work.
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My husband died at the end of April, contacted Sun Life immediately, sent in the death certificate and policy and got paid out before 2 weeks. Was up. Would readily recommend Sun Life to all, never had a bad experience throughout my years with them.