Life Insurance Reviews

Sun Life Life Insurance Reviews

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(110 reviews)
Sun Life
2.1 out of 5 stars:
Customer service:
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My father died 3 years ago. Still waiting?

by Another victim on Jan 31, 2022
1 out of 5 stars

Do not buy life insurance from Sun Life. My mother has been waiting for 3 years to collect my father's small life insurance policy. The paperwork and legal fees they charge are robbery. They should be ashamed of themselves.

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Unprofessional

by Average consumer on Oct 27, 2021
1.5 out of 5 stars

Awful customer service. They had a lot of attitudes and provided inconsistent information. Incredibly unprofessional.
I had spoken with a supervisor and they came to the call ill-prepared, without looking into the chat I had with support.
Always call into their support to clarify before using a benefit. They are not clear and some benefits actually require additional reasons other than the ones provided in the insurance booklet.

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