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Intact Insurance Auto Insurance Reviews

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(403 reviews)
Intact Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
17.9%
Agent/rep availability
14.3%
Agent/rep knowledge
10.7%
Claim - adjuster
7.1%
Claim processing time
7.1%
Agent/rep callbacks
3.6%
App to track driving
3.6%
Rates competitiveness
3.6%

Top negative trending topics ?

Agent/rep attitude
28.6%
Agent/rep availability
25.0%
Claim - adjuster
25.0%
Claim processing time
25.0%
Claim - not-at-fault
14.3%
Claim - repair shop
14.3%
Billing/payments
10.7%
Agent/rep callbacks
7.1%
Agent/rep knowledge
7.1%
App to track driving
7.1%
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(9)
Tags
Billing/payments (3) Cancellation experience (2) Cancellation fee (1) Claim - rental car (3) Claim - repair shop (3) Claim - windshield/glass (1) Complaints/ombudsman (1) Discounts, deals, rewards (1) Insurance Rates, Prices (4) Policy clarity (1) Policy coverage (3) Rates at renewal (1) Rates competitiveness (2) Rates for bad drivers (1) Rates in bundle (1)
Review author
Consumer (1)
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High rates

by Amy Taylor on Jun 28, 2023
2 out of 5 stars

They kept raising our rates. We have 3 cars and a house policy last year it went up and we just go. Our renewal and it’s gone up again by almost 100.00 to make the payment of almost 1000.00 a month. I shopped around and everyone else had that same coverage there have been no claims tickets or accidents.

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Review topics
Rates at renewal Rates competitiveness