Intact Insurance Auto Insurance Reviews

I had to pay a fee to cancel, as it took a few days longer to get things flipped over to another insurer and I got hit with a bill for over $580 for 4 days of house and car insurance… 12% of the amount of the policy for the year. Been paying $2000 extra a year than I really needed to be, for years. No claims. The average house and my annual amount for insurance kept going up and up. Paying over $4900 in insurance for house and 2 cars (not expensive cars either). I drive less than 2000 km a year.

Be aware that this company charges cancellation fees of 200 bucks to disabled drivers of Ontario. I feel it's unreasonable and unfair business practice so think twice about this company before you get victimized.

The notification for my change came late in the mail. By the time I received the letter, it was two days late so they changed over $200 for the cancellation fee.

Cancelled my policy on a car that is scrap and they charged me one extra month. So basically was paying insurance on a car that didn't exist anymore. Absolutely crooks. And yes when I paid I was always paying for the month ahead. So when I paid at the beginning of October I was paying for all of October. So to charge me for November is just theft and they should be disgusted as a company. Called and basically gave me the run around transferring me 4 separate times. Avoid this company at all costs. They're crooks.

Very bad experience ever! I had rude customer service they give me a quote for the first month and the second month they change the price moreover $110 a month after all of this they charge me over $600 for cancelling fee. 100% scams company... Not very impressed with the customer service. In short, in one month because of them, it cost me $1500 “

1st issue:

I was originally denied a claim even though it was not my fault, with witnesses and a police statement. It took 7 months to resolve the issues, receive money for my claim because they low balled my claim and continued to do so for months. All the while still paying a monthly premium without a vehicle tied to the policy.

2nd issue:

I had a policy under Jevco Ins. that Intact Ins. owns. Without warning, documentation, or consent on my behalf, Intact Ins switched my insurance, rose my premiums by 100% and when I inevitably cancelled the policy they hit me with a cancellation fee higher than my rate. Very unethical company.

I will never recommend Intact. they are a massive rip-off and will find any way possible to make more money off you when other insurances would lower payments. Their driving app as well is a major joke and made it completely impossible for you to get a good score let alone a decent discount. Plus the app always made up issues with your driving regardless of how you actually drove your car that day. Also dinged you if you answered a hands-free Bluetooth phone call or if your passenger was using your phone. If you want good affordable insurance go to another company! I switched and am now saving $100 a month on insurance and am getting more for what I was paying at Intact. Also, beware of Intact's cancellation fees it is costing me $180 on top of my last monthly payment just to cancel my account with them.

From the very start, there was controversy. The broker said one thing then Intact bills said another. When I realize that things weren’t going to be as said which I had expected to work in my favor I was already trapped. I was quoted almost $440 per month for “new drivers” insurance by brokers but was billed almost five hundred by Intact which attracted overdraft fees, so when I reached out about it, I weren’t satisfied with their explanation so I wanted out but I was told that I would have to pay almost $2000 to get out of the car insurance policy. I was furious! This was way too much for me to pay so I was stuck! There was a time when I paid early only to be penalized for it! According to them, that’s not allowed, the policy can only be paid on the due date, and boy everything got chaotic for me ever since! It’s now eight months into this and so I tried recently again to come out of the contract only to be told that I would still have to pay $2000 to get out of the policy. During the coronavirus crisis whenever I asked to have the payment due dates pushed back, the policy went up by a whopping $600-800 dollars. I would never recommend this car insurance company to anyone the financial pressure you’re placed under is unbearable especially if you are not well off financially!

Avoid this company...They use brokers who give a quote that is more than what is online. Charged me 1000 to cancel a policy after 7 days!