Meloche Monnex (TD Insurance) Auto Insurance Reviews

TD Insurance did offer me a competitive auto insurance. However, the two main issues I had was with an accident claim (now off record) and heavily rising premiums the past couple of years, despite a good driving record. My claim for a US accident (not at fault) was not dealt with well. Due to slow case processing and a lack of will to pursue the incident due to complications with cross-border rules, I did not find the claims process fair nor easy to deal with. Despite not being at fault, I ended up taking a premium hit and absorbing the claim. Also, premiums have risen $1000 the past 2 years, a huge increase, merely due to the demographics of "other" drivers that live in the same neighbourhood. Where good driving and loyalty were once both considered a factor in competitive insurance rates, I find more recently that this is not the case and will be re-assessing my options upon renewal.

I am young and work in the insurance industry. I am my 3rd year of being insured with no accidents, yet premiums went up on renewal. The logic behind their pricing methodology makes no sense to retain customers. Most providers would absorb any market increases for no/low-risk clients to show that the value loyalty and as there is no justification, yet the chose to increase rates anyhow. In terms of pricing for COVID, they are providing reduced rates which is great of them, however, the mandate came into effect late May and is only effective after that point in time. Most insurers would backdate this premium rebate to the date where people were no longer commuting, April 1st unless there were claims made within that period of time. While they do offer very competitive rates right off the bat, the company seriously lacks any client retention initiative.... and if you have to pay a little more for another insurer you will probably profit off of it with rate reductions for a good record in the long run.