Meloche Monnex (TD Insurance) Auto Insurance Reviews

I just want to share my experience with TD Meloche Monnex. May 2016 my bumper was damaged by someone trying to back into space beside mine. Luckily it was caught on dashcam and was able to read the licence plate and report to police. File claim online and got an appointment at the TD repair center. As the repair center was not familiar with my car (Tesla), I was sent to a special repair shop. I was offered a loaner vehicle but did not use it as I had another vehicle to use. The repair was done within a week and payment directly with TD. Everything went smoothly and no hassle.

Totalled my leased 2015 Corvette Z51, it was almost a 6 figure car and only took about a month and a bit to receive my claim. Didn't even realized the coverage I had (full replacement cost value and grand touring package), they could've lied and told me I didn't have either of those and could've gotten away with it. They set me up right away with a rental vehicle because of the grand touring package and guided me through the whole situation. They were very good at keeping me up to date with emails and occasional phone calls. The only problem was if I missed any of their calls or needed to ask a question, the wait time was over an hour hold over the phone... When I first crashed my vehicle, I was for sure expecting to pay the rest of the vehicle out of my pocket, but in the end, the vehicle always paid off and I received close to $40,000!! I was so worried too when I read the reviews dealing with TD, because of such negative reviews and low ratings. I realized realistically people that had good experiences don't post good reviews because they already got what they want, it's only the people that had a bad experience and want to bash on the company that will take the time to rant about it.

Customer for many years. I have found that the rates from TD Meloche Monnex has consistently been amongst the lower priced suppliers. But even more important, is that when my car was t-boned, the claim was handled promptly and in a very professional manner. Rental car was provided which I used for 1 month as my car was in the shop for that long to get parts in from Germany (nothing exotic - just a Saturn Astra). Body shop and car rental was paid directly by TDMM. I will be renewing with them.