Worst insurance experience
by otak2020 on Apr 29, 2021
1 out of 5 stars
Car Insurance Reviews
Meloche Monnex (TD Insurance) Auto Insurance Reviews
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(408 reviews)
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Agent/rep attitude (2)
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App to track driving (3)
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Phone wait times (78)
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I called July 2 to put insurance on my car from storage. No option for a callback service and waited on hold for over half an hour before I assume it is now outside of office hours. Feedback: Add a callback service and/or make some of these options available through the website or app
Called to change my policy to new vehicle, waited 45 min on hold, talked to the rep for 15 min and got disconnected and he didn't even call me back even though he confirmed my callback number at the beginning of the call. Customer service 0.