System down/long wait time
by Yellowdog on Aug 11, 2020
1 out of 5 stars
Car Insurance Reviews
Meloche Monnex (TD Insurance) Auto Insurance Reviews
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Review author
I have been trying for 2 days to get a car insured after my car was deemed a total write off by TD. Hours wait on the phone to be told that their system is down and they can’t access my files or do anything. My claim was passed around to several adjusters and someone in Toronto finally got in touch with me. The settlement was fair but I really just wanted my car fixed as can’t replace what I lost in the quality of the car. I dread the personal injury aspect now. Likely need to lawyer up. I’ve had insurance with them for houses and cars for 30 years. It’s a different company since TD took over. Need to look at other options as need insurance so I can drive my replacement vehicle. Unacceptable. COVID has zero to do with it!