Very Frustrating...
by TDnomore on Sep 28, 2020
1 out of 5 stars
At a certain point, you can't blame everything on COVID. No one answering the phones (wait times of 3.5, 1.5, and 1 hour with no answer), no one answers the chat (now deactivated), and no one answers e-mails. How can I give a one star to customer service when there is no customer service?
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If I could rate them lower than 1 star I would. Tried several times by secure email and calling them only waiting forever online... and chatting on-line you wait forever as well... Terrible service!!! Maybe everyone cancelling policies due to the high increase this year. TD no more!