Auto and Home - Very Happy
by Calgary Purchaser on Dec 22, 2014
5 out of 5 stars
Car Insurance Reviews
Aviva Auto Insurance Reviews
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(473 reviews)
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I contacted Aviva for auto insurance in the summer for my little convertible sports car, I was quoted and paid $254/month which I agreed to. The following month after wards I wanted to know how much it would be to change to a different vehicle, 2007 Lexus. I was quoted $460/month, I have emails proving all of this. The next following two months payments were still $254/month which I found odd. The month after in Oct. I was charged $949.44 which was absurd it was more than double what I had been paying! I immediately cancelled the policy and now am being charged again $949.44 in Nov. And now they also tell me $582.72 will be taken out Nov.26.
Watch out for Aviva they will quote you for one price and totally screwed you over without any warning charge you another amount, be warned!
I am happy with the service provided. I am satisfied with the price of the policy. I have not had any claims.
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I have only had two experiences with claims. In one case the car had to be written off, dispite my having spent substantial money to make it safe for my children, but I think this would have happened with most companies. They represent good value for the money. Customer service has always been prompt and courteous, although the paperwork does not always explain why changes are being made to the policy.
I have had auto & home insurance with Aviva for a couple of years now and their prices and customer service are far better than any of my prior insurance carriers. I have found several of my neighbours are also insured with Aviva and they are all equally happy.