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RBC Insurance Auto Insurance Reviews

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(265 reviews)
RBC Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Agent/rep attitude
33.3%
Agent/rep availability
33.3%
Online quoting
33.3%
Phone wait times
33.3%
Rates after claim
33.3%
Snow, Hail, Damage
33.3%
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Agent/rep attitude (1) Agent/rep availability (1) Agent/rep knowledge (2) Broker experience (1) Claim - adjuster (3) Claim payout amount (2) Claim processing time (1) Policy clarity (1) Policy coverage (1) Rates competitiveness (2) Rates in bundle (1)
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by Anonymous on Apr 11, 2012
4 out of 5 stars

One negative experience when getting a quote. The rep did not understand my request and made several calls to underwriting. Because of this underwriting quoted me too high and put the onus on me to fill out a new application to get my rate lowered. Really frustrating. Positive claim experience. Wrote off my 2 year old car. Found out I had a portion of my policy which allowed me to get the value of the car as if was new. Everyone was very transparent and easy to deal with every step of the way.

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Review topics
Claim - adjuster Claim payout amount Policy coverage