RBC Insurance Auto Insurance Reviews

I was stupid and switched to RBC 4yrs ago, I haven't fit one good thing to say about them be it horrible customer service constantly increasing rates, and they refuse to fix your vehicle properly even when I took it to their approved facility. Now they quote me a price then won't put full coverage until I took it for inspection, so after 6 weeks of the only 1 place that does this for RBC finally doing it, they double my deductible, double the cost, say they won't cover the rims or the stereo, and they will only pay half what the auction value is on the car!! I have multiple vehicles and multiple house policies, and now ill be taking it elsewhere!! Did I mention I have no tickets and only 2 claims in 20 years!!

Went with RBC as I heard people talk bout great experience on car claims. Ive never had one but have heard it can be a nightmare. Since I bank with RBC I though why not and got a quote. It was $100 a year more than other quotes but decided to go with it. Then year 2 it increased 10% a year and then year 3 went up another 15%. I could not believe this. Went and called a broker and saved $1200 a year. Bye Bye RBC I will never make that mistake again.

I called and had terrible service, could not understand the person I was talking to and they wanted to double my rates putting a second driver with more driving experience on.

facts.

- 30 yo male, driving since 16
- no tickets/accidents/claims
- occasional driver (employer 1-2km away so no commute, I'm biking or walking)
- best neighborhood in the city
- 2 yo car

Premium quoted is half the liability coverage and TWICE the premium of TD.
Is that the best you can do RBC?

They have been increasing my rate consistently by 11-15% even though I had no tickets, no violations and enough driving experience. Shop around, don't just renew, there is plenty of brokers out there.
Twice, they sent me a renewal (with increased rate of course) a week before the insurance expires leaving little time to shop around.
They requested I sign a waiver when choosing $500K liability when it's not stated anywhere in their policies or online - simply another pressure tactic and inconvenience to the customer to persuade them to chose $1 or $2M coverage.
Whenever I called and asked for an explanation for a dramatic rate increase I was given the usual excuse about insurance fraud being responsible for rate hikes - lying to customers is a bad customer service.