RBC Insurance Auto Insurance Reviews

Friends who have different auto insurers (Travellers and others) received automatic rebates or at least calls from their auto insurers once COVID hit. RBC refused to provide any refund to me before the date I called, although I no longer was using my vehicle for work. They gave me a $3 rebate for the year going forward (for Oct to August). So stingy! I pay nearly $1000 a year!

RBC Insurance has only offered a 4% discount on my auto premium during my temporary layoff due to Covid-19. I have never been late on a payment or made a claim, and my driving record is perfect. The agent was less than helpful. They claim to provide support during this difficult time, REALLY?!

We called RBC customer service and waited for 2 hours before somebody picks up our calls. Due to the current situation right now we heard that another insurance company is giving a discount because we are not using our vehicle as we are working from home for almost a month now. RBC Insurance did not help at all. What they offered is to suspend the insurance and therefore you cannot use your vehicle at all. What kind of service they have. How can you not use your car especially this kind of situation, of course, we need to go out at least once a month to buy groceries but that is in your nearby area. We are only asking for a discount. It is so frustrating.