RBC Insurance Auto Insurance Reviews

I had to move out of the country for several months and no one would be accessing/driving the car.
Called in 45 days before leaving and was told that the best option would be a "suspension of coverage". The cost would be 15% of what my premium is.
Nevertheless, he suggested that it was too early to apply the change and to call back 30 days before my departure.
I did. I explain again my situation and and requested the "suspension of coverage" as suggested by the previous agent. This time I got a quote that was about 35% of my premium. I told her that I was quoted a much less amount and that she could confirm it by going to the notes in my file. Her reply was that the previous agent shouldn't have quoted me any value.
I decided to cancel, both, the car and house insurance.

Heavy accent, can't understand every other word that I'm saying and vice versa...
Outdated document process that I had to repeat over and over four times. Sent file not received.

I have spoken to 3 different employees within one day and all of them had different information. All of them demanded my confidential information and yet when it came down to it, after wasting hours of my day, suddenly they decide that they require even more information from me off the phone which was not disclosed originally within the first two calls. The final call was one of the most aggressive, rude & disrespectful representatives I've ever spoken to who was very hostile and made claims yet when I doubled checked her statements on authorized websites, they were all inaccurate. Do not trust RBC insurance agents. They collect a lot of personal information but they don't disclose honest, consistent & verifiable information to the customer or potential clients.

Extremely disappointed with RBC auto insurance. Wait times were extremely high and spoke with two representatives with poor communication and very misleading. After an abundance of time spent and quotation was reviewed by both representatives, the final quote had increased by double in cost. I caution anybody who is considering RBC as your auto insurance option.

I call 2 times and they still asking me different information. I have to call the third time. I already provide all standard information as Auto insurance want, but this RBC company will ask your parents insurance all detailed information, even they are not under your auto insurance. I'm telling you, I must change my auto insurance company coming that renew day. I never come back and never give them any insurance business.

The person who updated my coverage for a new vehicle had me on the phone for nearly 2 hours, didn't send the insurance policy to the dealership and made some careless mistakes. She did try to sell me on a bunch of other products I didn't need or want though.