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RBC Insurance Auto Insurance Reviews

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(265 reviews)
RBC Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
16.7%
Agent/rep availability
16.7%
Agent/rep knowledge
16.7%
Broker experience
16.7%
Claim - adjuster
16.7%

Top negative trending topics ?

Agent/rep attitude
16.7%
Agent/rep availability
16.7%
Billing/payments
16.7%
Cancellation experience
16.7%
Cancellation fee
16.7%
Online quoting
16.7%
Phone wait times
16.7%
Policy changes experience
16.7%
Rates after claim
16.7%
Rates competitiveness
16.7%
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(7)
Tags
Agent/rep attitude (1) Agent/rep availability (1) Agent/rep knowledge (2) Broker experience (1) Claim - adjuster (3) Claim payout amount (2) Claim processing time (1) Policy clarity (1) Policy coverage (1) Rates competitiveness (2) Rates in bundle (1)
Review author
Consumer (1)
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Aidan Colqhoun is such an amazing person!

by Monira Zaman on Oct 27, 2023
4.7 out of 5 stars

I had a critical situation where my brother drove my car and had bad accident. The support i got was amazing! He was empathetic, he was kind, understanding and provided wonderful customer service. Although my broker was not at all prompt and helpful but because of my agent my problem got resolved quickly. He is very knowledgeable and he knows the laws and rules properly.

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Review topics
Agent/rep attitude Agent/rep availability Agent/rep knowledge Broker experience Claim - adjuster