RBC Insurance Auto Insurance Reviews
Cheap Car Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $500 annually
Filter
Most helpfull reviewsCar Insurance by Province
Car Insurance by Location
Initial rates are reasonable, but once you become their client, they just keep increasing premiums without any explanation and waiting to speak to someone at their call center is also brutal. I highly recommend going elsewhere!
We called RBC customer service and waited for 2 hours before somebody picks up our calls. Due to the current situation right now we heard that another insurance company is giving a discount because we are not using our vehicle as we are working from home for almost a month now. RBC Insurance did not help at all. What they offered is to suspend the insurance and therefore you cannot use your vehicle at all. What kind of service they have. How can you not use your car especially this kind of situation, of course, we need to go out at least once a month to buy groceries but that is in your nearby area. We are only asking for a discount. It is so frustrating.
Their waiting time on the phone is insane!!! Then at one point, it will say if you want us to call back please press 1 and you won't lose your spot we will call back within this minute to these minutes (ex. 39 to 47mins). Trust me you won't get a call on time! They will call you back after 1 hour and when you answer they will put you back on hold for another hour!!! What is the point of asking to call back?? I do not suggest this company at all they do many mistakes as well. Overall they are irresponsible!!