Car Insurance Reviews

RBC Insurance Auto Insurance Reviews

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(265 reviews)
RBC Insurance
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Horrible

by Julie on May 28, 2021
1 out of 5 stars

I had to call in because RBC made mistake on my name on the auto policy. The total wait time was 4+ hours. Transferred by 5 different agents and every time they tell me: - sorry, the wrong department let me transfer you then continue to wait. How can you transfer me wrong 5 times???!!! One of the agents said it can be a system glitch... I understand that wait time can be long during COVID but being transferred to the wrong department 5 times is unacceptable.

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