RBC Insurance Auto Insurance Reviews

I had a critical situation where my brother drove my car and had bad accident. The support i got was amazing! He was empathetic, he was kind, understanding and provided wonderful customer service. Although my broker was not at all prompt and helpful but because of my agent my problem got resolved quickly. He is very knowledgeable and he knows the laws and rules properly.

When I was almost killed in a multi car collision I cannot say enough good things about the way RBC handled my claim.

One negative experience when getting a quote. The rep did not understand my request and made several calls to underwriting. Because of this underwriting quoted me too high and put the onus on me to fill out a new application to get my rate lowered. Really frustrating. Positive claim experience. Wrote off my 2 year old car. Found out I had a portion of my policy which allowed me to get the value of the car as if was new. Everyone was very transparent and easy to deal with every step of the way.